Computer and technology issues generally fall into one or more of these three areas.
Hardware includes things you can actually put your hands on. It includes the computer, monitors, keyboard, mouse, speakers, router, cables, etc.
Hardware, like any other physical items, will fail over time. Occasionally, it’s apparent that a cable has frayed, or a monitor has shattered.
Other failures are often less obvious. A power supply, memory chip or solid state drive looks no different after it fails. In a case like this, diagnostic tools may be necessary.
Computer hardware failures are typically resolved by identifying the bit that has given out, and replacing it with a new part.
Software is written code that tells the computer how to perform a task. Software includes operating systems, like Windows, Linux, MacOS, IOS, or Android.
Software also includes programs, like Microsoft Word, Outlook, Google Chrome, Solitaire, and Zoom.
Further, software includes firmware and drivers, which are software packages that tell your computer how to operate its connected hardware.
Driver software is necessary to operate video cards, printers, and most other computer add-on equipment.
Connectivity is necessary for your computer to do anything beyond itself. If you aren’t content with creating and saving documents, you’ll want to be connected.
Connectivity includes the ability for your computer to talk to a wireless keyboard or mouse, connect to another device in your home or office, or connect to any resource elsewhere on the Internet.
Being connected depends on a properly functioning network card or WiFi adapter. Then, a good connection with your router, cable modem. Finally, your Internet provider and the resource on the network with which you are attempting to connect.